Lee Mrazek presenting Kaizen Compete
Operator-led execution

Build the channel.
Fix the economics.
Scale the revenue.

Kaizen Compete was built out of two decades of running wireless distribution at carrier scale. A $2B region at T-Mobile. An $850M indirect channel at TracFone. Verizon Prepaid revenue from $350M to $700M in under a year. The firm provides channel, distribution and operational leadership for telecom operators, MVNOs, and growth-stage wireless businesses.

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$700M Verizon Prepaid revenue scaled from $350M in under one year
750 Total Wireless exclusive retail locations built and operational
47 Boost Mobile stores converted to Liberty brand post-acquisition
20+ Years across postpaid, prepaid, MVNO, and multi-unit retail distribution
Who we work with

The right fit
matters.

Kaizen Compete works with a small number of clients at a time. Engagements are hands-on and outcome-focused.

Primary
Telecom operators & MVNOs
Carriers, MVNOs, and broadband operators building or expanding indirect retail and distribution channels.
  • Expanding into new markets or geographies
  • Indirect channel underperforming vs. direct
  • Dealer economics need redesigning
  • Retail footprint needs a scalable operating model
Secondary
Growth-stage wireless businesses
MVNO launches, prepaid platform expansions, and authorized retailer programs that need experienced channel and commercial leadership.
  • Go-to-market strategy for prepaid or MVNO launch
  • Distribution build-out from scratch
  • Commercial performance needs structured accountability
  • Advisory on MVNO dynamics or strategy
Also
PE-backed multi-unit operators
Investor-owned portfolios of retail, franchise, or service-based businesses at a growth or integration inflection point.
  • Recently acquired or planning to acquire a business
  • 10–50 location footprint, expanding
  • Operations not yet standardized across units
  • Needs fractional COO or integration leadership
Services

What Kaizen Compete actually does

Every engagement is different. These are the areas where Kaizen Compete consistently adds the most value.

01
Channel & Distribution Expansion
Design and build indirect retail channels, dealer networks, and distribution platforms that scale revenue without scaling overhead proportionally.
Dealer economicsRetail platform designPartner performance
02
Telecom Growth Strategy
Commercial strategy for carriers, MVNOs, and prepaid operators — go-to-market planning, market expansion, and channel performance optimization.
MVNO strategyPrepaid marketGo-to-market
03
Post-Acquisition Integration
Lead the workstreams that make acquisitions actually work — customer migration, retail conversion, operating model alignment, and go-to-market integration.
PMI leadershipRetail conversionCross-functional governance
04
Multi-Unit Operating Model
Build the playbooks, KPI frameworks, and accountability systems that let a portfolio of locations perform consistently — not just the flagship unit.
Standardized playbooksKPI frameworksField accountability
05
Fractional & Interim Leadership
Step into the COO, CRO, or VP Sales role during critical transitions — acquisitions, turnarounds, leadership gaps, or rapid expansion phases.
Fractional COOInterim sales leadershipTeam stabilization
06
Executive Advisory
Strategic guidance for leadership teams and investors on telecom market dynamics, MVNO economics, and channel strategy. Also available through GLG.
Investor advisoryMarket dynamicsStrategic decisions
Lee Mrazek, Kaizen Compete
Case study

Post-Acquisition Integration:
Liberty × Boost Mobile

Led the integration of Boost Mobile Puerto Rico and USVI into Liberty's commercial and operational ecosystem — a multi-workstream transformation spanning customer migration, retail network conversion, and full go-to-market realignment across two organizations.

  • Directed cross-functional integration across technology, network, marketing, retail, finance, legal, and CX — spanning both Dish and Liberty organizations
  • Converted 47 Boost-branded retail locations into Liberty stores with new operating models, staffing structures, and commercial readiness protocols
  • Led subscriber migration strategy to Liberty's platform with service continuity and churn mitigation as primary constraints
  • Established program governance, executive reporting cadence, and KPIs across all acquisition workstreams
  • Developed transition pathway for Boost customers into Liberty's prepaid and postpaid portfolio
Key outcomes
Full retail network converted
All 47 locations transitioned to Liberty brand — staffed, trained, and commercially active — without disrupting existing customer service operations.
Subscriber migration completed at scale
Coordinated migration of the entire Boost subscriber base onto Liberty's platform across Puerto Rico and USVI, maintaining service continuity throughout the transition window.
Cross-organizational execution at pace
Aligned teams across two parent organizations (Dish and Liberty) on a single integration timeline — a coordination challenge that typically slows acquisitions to a crawl.
Go-to-market realigned end-to-end
Rebuilt commercial model from dealer economics through customer onboarding, ensuring the acquired footprint operated on Liberty's standards from day one.
Background

Two decades at the
operating level.

Not consulting from the outside — running P&Ls, building teams, and executing in high-volume, distributed environments.

Liberty of Puerto Rico
Integration Lead, Boost Mobile Acquisition
47-store retail conversion · multi-island subscriber migration
Verizon
Senior Director, Sales Operations & Enablement
$350M → $700M prepaid revenue · 250 exclusive retail locations
TracFone Wireless
SVP, Indirect Channel
$850M channel · 500 exclusive retail locations · underpinned Verizon's $7B acquisition
T-Mobile USA
VP, Central/West Region Sales
$2B revenue · 300-person cross-functional organization
See the full career history BlackBerry · HTC · and two decades in CPG — at leemrazek.com
How to engage

Start focused.
Expand based on impact.

Three ways to work together — all structured to start with a defined initiative rather than an open-ended retainer.

Engagement 01
Growth & Expansion Initiative
Lead a specific growth initiative — new market entry, channel build-out, retail expansion, or distribution platform design — with clear milestones and defined outcomes.
Engagement 02
Integration & Scale-Up Leadership
Hands-on leadership for post-acquisition integration, operating model transformation, or critical growth phases where execution speed and coordination are the constraint.
Engagement 03
Portfolio Operating Advisor
Ongoing support across a portfolio of businesses — building consistency in execution, performance management, and operating structure as new units are acquired.
Lee Mrazek, Founder of Kaizen Compete
About

Lee Mrazek

Kaizen Compete is led by Lee Mrazek, a sales and operations executive specializing in wireless growth strategy, distribution expansion, and business transformation across the telecom ecosystem. Over two decades, she has scaled distribution platforms, expanded retail networks, and optimized channel economics across postpaid carrier, prepaid, and MVNO businesses.

Her experience spans carrier leadership at T-Mobile, MVNO distribution at TracFone, prepaid transformation at Verizon, and post-acquisition integration at Liberty of Puerto Rico. She also advises investors and operators through GLG on telecom strategy and wireless channel optimization.

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Let's talk

If execution is the
constraint, let's connect.

Kaizen Compete works with a small number of clients at a time and takes on engagements where there's a genuine fit. If you're a telecom operator, growth-stage wireless business, or PE-backed operator navigating a critical initiative, the firm welcomes a conversation.

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lee@kaizencompete.com